A. Product Information.
1. What is the main products do you have ?
LED fiber optic light source, Optical fiber light cable, Fiber optic pool lights, Star light ceiling kits..
2. What is the applications for your fiber optic lights ?
Home theater roof ceiling, hotels, sauna, ponds, fountains, pools, landscape gardens and architectural.
3. Which kinds of famous brand materials for your all lights ?
OSRAM, Philips, Cree, EPISTAR, Bridgelux or Meanwell.
4. How about your quality warranty ?
Supplying 2-3 years quality warranty.
5. Do you have any MOQ for your products ?
B. Trade Terms & Conditions.
1. Trade terms: EXW, CIF or FOB.
2. Sea port : Guangzhou, Shenzhen or Hong Kong.
3. Payment terms: T/T bank transfer, PayPal or Western Union.
100% for sample orders; For bulk order: 30% deposit and 70% balance before shipment.
4. Delivery time: 3~5 working days for samples, 7-10 working days for offical order.
C. How to Place order ?
1. Click to send request to us with quantity or questions.
2. We will reply, quote and make PI for you within 24 hours.
3. Confirm PI and make payment via T/T, PayPal or Western Union.
4. Start production and keep you informed.
5. Products finished, inform, confirm and send to you with CI, PL and tracking no.
D. Optional Shipping Ways.
1. Express: DHL, UPS, TNT or FEDEX etc. The dispatch time is about 3-5 days.
2. Air freight: When the order over 100kg, which will be more economical than express.
3. Sea freight: Updating sea freight cost once know your location sea port.
4. Agent designated: When got contact details of your shipping agent, then we will arrange to deliver the items.